I'm having the same problem, I'm a novice in the graphics department (aswell as in every other aspect of fm

) and finally found this tutorial which made it seem so simple "http://sortitoutsi.net/index.php?page=articles&view=news&news_id=1920" I've followed the tutorial and have downloaded the Arsenal facepack from the first link provided in the tutorial, I used Winrar to extract the Arsenal folder to my graphics > Facepacks folder, launched the game, unticked the Skin Cache and still no luck!
Please help!
Eager, fm-loving novice.