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Old 11-13-2007, 02:32 PM   re si/bugs/trading standards Post #41
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Quote:
Originally posted by black 'n amber tiger:
<BLOCKQUOTE>Originally posted by Weden:
<BLOCKQUOTE>Originally posted by black 'n amber tiger:
I am going to the press with this one, it has got to be illegal to sell a product and then admit its needs work(ie a patch) to it and then not give peoples money back to them when they complain non?
Going to the press!? Who do you think you are, Columbo? You're not some big industry whistleblower, you're a sodding gamer. You can get a refund for the game if you want I'm sure, just take it back to where you bought it. Also, technically it doesn't 'need work' - they could quite legally not do any patches. This is out of good will, even if it is for ungrateful buggers like you. </BLOCKQUOTE>

re. getting refund-Believe I have tried but because it hasn't been recalled by sega its a no can do.
How ever if sega did recall this product because it isn't fit for purpose then and only then would the store give me my money back </BLOCKQUOTE>

Where do you live? Most countries within europe (all within the EU) has the right to return any product within 30 days of buying it if the product does not live up to what the store promotes it as or if the product is unfinished. You will probably not get a cash-refund. But you could easily get a store discount or a new game for that matter. Unless you've played it for hours end and made a scratch in it or something. Or threw a fit while in the store demanding a refund... that never works out..
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Old 11-13-2007, 02:32 PM   re si/bugs/trading standards Post #42
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Quote:
Originally posted by black 'n amber tiger:
<BLOCKQUOTE>Originally posted by davehanson:
I was going to read this, but stopped immediatly after you stated that SI make people pay for it every year.

I'm not sure how you come to that conclusion? Nobody makes me pay for the game, I do so because I want to. Because I know that in 1 or 2 months a full patch will be out and the game will be brilliant. There was a demo you know, why didn't you try that first?
In a demo you expect bugs. But when you buy a full price game then you expect a finished product. This is clearly not the case other wise there would be no need for a patch, and people wouldn't be complaining would they! </BLOCKQUOTE>

So now some people don't read anything? It was clearly stated by SI that this was a 'Gold' demo release, meaning that whatever was or was not in the demo, would be exactly the same as in the full retail version.
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Old 11-13-2007, 02:33 PM   re si/bugs/trading standards Post #43
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Quote:
Originally posted by black 'n amber tiger:
<BLOCKQUOTE>Originally posted by Weden:
<BLOCKQUOTE>Originally posted by black 'n amber tiger:
I am going to the press with this one, it has got to be illegal to sell a product and then admit its needs work(ie a patch) to it and then not give peoples money back to them when they complain non?
Going to the press!? Who do you think you are, Columbo? You're not some big industry whistleblower, you're a sodding gamer. You can get a refund for the game if you want I'm sure, just take it back to where you bought it. Also, technically it doesn't 'need work' - they could quite legally not do any patches. This is out of good will, even if it is for ungrateful buggers like you. </BLOCKQUOTE>

re. getting refund-Believe I have tried but because it hasn't been recalled by sega its a no can do.
How ever if sega did recall this product because it isn't fit for purpose then and only then would the store give me my money back </BLOCKQUOTE>

you can always get a refend.
i got a refund for a need for speed game ages ago because i said it gave my computer a virus'.

at the time i genuinly thought it had but it turned out the game was being affected by the virus that was already there and so gave me the blue screen of death.

ive also got refunds for a previous fm game because i couldn't be bothered to wait for it to be delivered so bought it at a shop, then gave back the delivered one for a refund to the shop
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Old 11-13-2007, 02:34 PM   re si/bugs/trading standards Post #44
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lfc lloyd
act they did break a minor consumer act law
ie that a product should not go into production if it knowingly has a fault.
now they new about a lot of the bugs but the game came out.

so unf that does count.

thanks
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Old 11-13-2007, 02:36 PM   re si/bugs/trading standards Post #45
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Quote:
In a demo you expect bugs. But when you buy a full price game then you expect a finished product
The demo has always been exactly the same as the initial release of the full game, so this expectation is not valid.
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Old 11-13-2007, 02:37 PM   re si/bugs/trading standards Post #46
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Quote:
Originally posted by bradateng:
lfc lloyd
act they did break a minor consumer act law
ie that a product should not go into production if it knowingly has a fault.
now they new about a lot of the bugs but the game came out.

so unf that does count.

thanks
How do you know that SI knew the game had faults/bugs before the game was produced?
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Old 11-13-2007, 02:37 PM   re si/bugs/trading standards Post #47
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Quote:
Originally posted by bradateng:
but it does make me angry when you buy a game like this and despit the constant posts and replies in here byteh people that act have bought the game si seem to do nothing.
i see no reason why si cant tell people when the patch is out, hell ive just sent a camera to 3 and they told me when it would be repaired and when it would be deliverd why cant si tell the people who are paying them when the patch is out?
1) seem to do nothing? OTHER than making a patch for the game you mean?
2) because they're not fixing a camera... they're writing a patch for an UNBELIEVABLY complicated piece of code.


Quote:
Originally posted by black 'n amber tiger:
<BLOCKQUOTE>Originally posted by postal postie:
<BLOCKQUOTE>Originally posted by black 'n amber tiger:
I am going to the press with this one, it has got to be illegal to sell a product and then admit its needs work(ie a patch) to it and then not give peoples money back to them when they complain non?
not in software it's not. </BLOCKQUOTE>

I didn't reliese that software had its own set of consumer laws, must have missed that one at law school </BLOCKQUOTE>
lol... so now you've been to law school? that seems massively inconsistent with your first post, which quite CLEARLY implies you don't KNOW whether what you mentioned is illegal or not.


all this rubbish about consumer rights and trading standards btw... FM08 WORKS out of the box for the VAST majority of players, as in, it loads up and runs.

the bugs which are there simply limit some peoples enjoyment of the game. If this violates your customer rights, you could demand a refund every time you buy a game that turns out not to be very good. Don't see that happening... do you?
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Old 11-13-2007, 02:38 PM   re si/bugs/trading standards Post #48
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Quote:
Originally posted by black 'n amber tiger:
<BLOCKQUOTE>Originally posted by postal postie:
<BLOCKQUOTE>Originally posted by black 'n amber tiger:
<BLOCKQUOTE>Originally posted by Weden:
<BLOCKQUOTE>Originally posted by black 'n amber tiger:
I am going to the press with this one, it has got to be illegal to sell a product and then admit its needs work(ie a patch) to it and then not give peoples money back to them when they complain non?
Going to the press!? Who do you think you are, Columbo? You're not some big industry whistleblower, you're a sodding gamer. You can get a refund for the game if you want I'm sure, just take it back to where you bought it. Also, technically it doesn't 'need work' - they could quite legally not do any patches. This is out of good will, even if it is for ungrateful buggers like you. </BLOCKQUOTE>

re. getting refund-Believe I have tried but because it hasn't been recalled by sega its a no can do.
How ever if sega did recall this product because it isn't fit for purpose then and only then would the store give me my money back </BLOCKQUOTE>

you can always get a refend.
i got a refund for a need for speed game ages ago because i said it gave my computer a virus'.

at the time i genuinly thought it had but it turned out the game was being affected by the virus that was already there and so gave me the blue screen of death.

ive also got refunds for a previous fm game because i couldn't be bothered to wait for it to be delivered so bought it at a shop, then gave back the delivered one for a refund to the shop </BLOCKQUOTE>

So you advoacte lying then and ripping people off? your such a nice person </BLOCKQUOTE>

i dont advocate anything.
and no one got ripped off.
they got their money. if they don't get their money they get their product back.
no one looses out.
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Old 11-13-2007, 02:38 PM   re si/bugs/trading standards Post #49
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Quote:
Originally posted by bradateng:
lfc lloyd
act they did break a minor consumer act law
ie that a product should not go into production if it knowingly has a fault.
now they new about a lot of the bugs but the game came out.

so unf that does count.

thanks
well then, no PC game would ever get released.

EVER.
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Old 11-13-2007, 02:38 PM   re si/bugs/trading standards Post #50
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[QUOTE]Originally posted by bradateng:
lfc lloyd
act they did break a minor consumer act law
ie that a product should not go into production if it knowingly has a fault.
now they new about a lot of the bugs but the game came out.

so unf that does count.

thanks[/QUOTE

That would be if you could prove that they knowingly released a game they concidered to be faulty. And by most standards you can't. Unless you find some document in which the CEO of SEGA or something demand SI to release the game at the certain date despite being told by SI developers that it's not ready. Something I highly doubt you'll find.

Speculation is one thing, acctually proving it is another.
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