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11-13-2007, 02:08 PM
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re si/bugs/trading standards Post #11 | | Registered User
Join Date: Jun 2007
Posts: 2
Rep Power: 0 |
Quote:
Originally posted by bradateng:
i have written to trading standards about what si do and about how every year they produce a product not too diff from the last and make people pay for it when its not even finished and then make them wait another month or so till they can get their product to work.
| Oh do please tell us their reply. I know what it's going to be, but I'll let you tell us.
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11-13-2007, 02:09 PM
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re si/bugs/trading standards Post #12 | | Registered User
Join Date: May 2007
Posts: 8
Rep Power: 0 |
1. they can't tell you when the patch will be out because they dont know.
2. trading standards will laugh at you
3. comparing a plasma tv and a piece of software is also laughable as the complexities of both are far different.
you don't interact with a plasma tv do you? except for pressing buttons but thats it.
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11-13-2007, 02:11 PM
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re si/bugs/trading standards Post #13 | | Registered User
Join Date: May 2007
Posts: 8
Rep Power: 0 |
alsol the thing about your camera being fixed.
you tell them the probelm they fix it.
software being fixed.
you tell them the problem, they fix it.test. fixed problem has an effect on another part of the game, that part has to be changed, test, another 3 parts of the game are affected due to the previous 2 changes, fix, test
see the difference?
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11-13-2007, 02:11 PM
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re si/bugs/trading standards Post #14 | | Registered User
Join Date: Jun 2007
Posts: 2
Rep Power: 0 |
Quote:
Originally posted by BrettGTE16v:
It may not be realistic to give us a precise release date for the patch, as has been said if one change effects something else then it may be impossible to predict it.
BUT - there are no excuses for the complete lack of information provided. I'd go as far as branding it a disgraceful way to treat customers. They could tell us what they have found, and what they are fixing, whats been fixed and whats known thats left to do.
Right now, its the silence that is annoying me far more than the wait for the patch.
| So the Chairman of the company posting that he hopes it will be ready within the week is 'silence' is it?
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11-13-2007, 02:12 PM
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re si/bugs/trading standards Post #15 | | Registered User
Join Date: May 2007
Posts: 8
Rep Power: 0 |
Quote:
Originally posted by BrettGTE16v:
It may not be realistic to give us a precise release date for the patch, as has been said if one change effects something else then it may be impossible to predict it.
BUT - there are no excuses for the complete lack of information provided. I'd go as far as branding it a disgraceful way to treat customers. They could tell us what they have found, and what they are fixing, whats been fixed and whats known thats left to do.
Right now, its the silence that is annoying me far more than the wait for the patch.
| and all this 'keeping us informed' takes time, which will affect the time that the patch comes out.
even if they reply to one thread, which they do you can GUARANTEE another 50 threads opening asking the same question.
you expect them to waste their time when they could be creating the patch?
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11-13-2007, 02:13 PM
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re si/bugs/trading standards Post #16 | | Registered User
Join Date: May 2007
Posts: 8
Rep Power: 0 |
Quote:
Originally posted by black 'n amber tiger:
I am going to the press with this one, it has got to be illegal to sell a product and then admit its needs work(ie a patch) to it and then not give peoples money back to them when they complain non?
| not in software it's not.
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11-13-2007, 02:13 PM
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re si/bugs/trading standards Post #17 | | Registered User
Join Date: Jun 2007
Posts: 2
Rep Power: 0 |
Quote:
Originally posted by postal postie:
alsol the thing about your camera being fixed.
you tell them the probelm they fix it.
software being fixed.
you tell them the problem, they fix it.test. fixed problem has an effect on another part of the game, that part has to be changed, test, another 3 parts of the game are affected due to the previous 2 changes, fix, test
see the difference?
| It's not even as simple as that - in order to fix anything reported as a 'bug' they have tro be able to reproduce it in order to know why it happened and therefore how to try and fix it.
That's why people posting moans about things happening in their game aren't very useful - uploads of games to SI are.
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11-13-2007, 02:13 PM
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re si/bugs/trading standards Post #18 | | Registered User
Join Date: Jul 2007
Posts: 1
Rep Power: 0 |
Quote:
Originally posted by Fred_the_Red:
Not its half finnish so we will release it and then take 2 months to fix things.
| What do the finns have to do with it?
Fine land Finland, I affectionately call it Funland sometimes just for fun.
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11-13-2007, 02:13 PM
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re si/bugs/trading standards Post #19 | | Registered User
Join Date: Jun 2007
Posts: 2
Rep Power: 0 |
Quote:
Originally posted by black 'n amber tiger:
I am going to the press with this one, it has got to be illegal to sell a product and then admit its needs work(ie a patch) to it and then not give peoples money back to them when they complain non?
| The transaction was with the retailer, not SI.
Which is the main reason Trading Standards won't want to know.
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11-13-2007, 02:14 PM
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re si/bugs/trading standards Post #20 | | Newb
Join Date: Nov 2007
Posts: 0
Rep Power: 0 |
re glynn and postie
no probs about letting you know what there reply is, and i presume you are official in your capcity with si are you not???
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