ive just had a really bad 2nd season as west ham too!
i put it down to the outrageous fixture list i had, playing all the top teams at the start of season mixed with the tougher away games against more managable opposition then by the time that set of fixtures were over my team were all unhappy at not being top of the league and it was a struggle for the rest of the season!
i couldnt quite get that consistancy back that got me 5th 1st season and i even had a supporters group rallying against me!! but i just kept faith with my team and stopped giving them a hard time, praising them for less impressive results like drawing at home vs a poorer team! they responded in the end!
although i only managed 11th it could have been 7th if i hadnt lost my last 2 games of the season both away but amidst all this on the brink of getting sacked i managed to sustain a great uefa cup run and ended up winning it against man u at old trafford of all places too!
so in short keep the faith and start praising your team more and maybe just maybe you may get out of it! otherwise start a new game and try again!