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O2 to charge for 0845/0870 numbers you CAN cancel your contract with no charge
Quote:
As of 28th September they are charging you for 0845/0870 numbers and under terms and conditions of your contract you can cancel as they are in breach of it
Quote:
8.4 You may end this Agreement by giving us written notice if:
(a)
we break this Agreement in any material way and we do not correct the situation within 7 days of receipt of your written request;
(b)
we go into liquidation or a Receiver is appointed over our assets; or
(c)
you are a Consumer Customer and we increase charges for calls, messages or data that form part of your inclusive allowance or your Line Rental Charges orchange this Agreement to your significant disadvantage in accordance with paragraph 9.2 of the General Terms, provided you give us a minimum of 30 days’ written notice (and provided you notify us within one month of our telling you about the changes). This does not apply where the increase or change relates solely to Additional Services in which case you may cancel, or stop using, that Additional Service.
I've got the N95 (battery life is ****, went to the CS, charged night before, battery had died by 8pm the next day) rang O2 cancellations (08000288151) and explained that I use 0870 numbers often and that I'd stay if I could change the N95 for a better phone, he put me on hold, came back and said he'd spoken to his manager, I could send the phone back, once logged on their computer I could then swap. I said I wanted the K810i he said I should wait until 1st October when the brand new K850i comes out and could probably get it for free!!!! So sending N95 back and using a K800i for now.
Oh and I've only been in my new 12 month contract for a month too
So fill your boots lads!
09-01-2007, 03:26 PM
O2 to charge for 0845/0870 numbers you CAN cancel your contract with no charge Post #2
Originally posted by Matt Cavanagh:
not really? 300 texts, 10% back every 3 months, 15 free minutes and still £10 of credit at the end of it? excellent.
their deals are alright & competitive(tbh they need to be to draw in customers) but, the company are utter cack
09-01-2007, 04:06 PM
O2 to charge for 0845/0870 numbers you CAN cancel your contract with no charge Post #7
O2 to charge for 0845/0870 numbers you CAN cancel your contract with no charge 
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