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Microsoft Office 2007 install error

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Old 09-14-2007, 06:16 PM   Microsoft Office 2007 install error Post #1
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Default Microsoft Office 2007 install error
My new Microsoft Office 2007 arrived today and I put the disk in and the product key was accpeted. When I clicked upgrade it got to about 3/4 of the way to finishing and then said "Error 1311. Source file not found: DYI561403.CAB."

Does anyone know why it does this and how to get around this problem?
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Old 09-14-2007, 06:18 PM   Microsoft Office 2007 install error Post #2
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is D: your cd drive?

if so sounds like the disc is corrupt
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Old 09-14-2007, 06:20 PM   Microsoft Office 2007 install error Post #3
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Yeah it is, bloody microsoft
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Old 09-14-2007, 06:29 PM   Microsoft Office 2007 install error Post #4
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Should I just return it to amazon and has this happened to anyone else?
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Old 09-14-2007, 06:33 PM   Microsoft Office 2007 install error Post #5
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That file should be on the disk, try searching for it.

Also, do u have a TablePC and/or Pen Input by any chance? That file appears to be linked to the controller for them
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Old 09-14-2007, 06:36 PM   Microsoft Office 2007 install error Post #6
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No I dont have either of them
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Old 09-14-2007, 06:37 PM   Microsoft Office 2007 install error Post #7
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Just tried searching for it on the disk and couldnt find it
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Old 09-14-2007, 06:38 PM   Microsoft Office 2007 install error Post #8
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before you go through the trouble of shipping it back, sometimes there's just a smudge on a specific sector that keeps the disk from progressing. give the cd a gentle wipe with a soft cotton t-shirt and try it again.
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Old 09-14-2007, 06:39 PM   Microsoft Office 2007 install error Post #9
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What you upgrading from? 2003?

If you still have that disk you could unistall it and install 2007 fresh. It may be some issue as its upgrading rather than a clean install

Dunno
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Old 09-14-2007, 06:39 PM   Microsoft Office 2007 install error Post #10
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Quote:
Originally posted by Daaaaave:
before you go through the trouble of shipping it back, sometimes there's just a smudge on a specific sector that keeps the disk from progressing. give the cd a gentle wipe with a soft cotton t-shirt and try it again.
As I had already entered the product key will trying it again count as another use so there would only be one left?
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