retired_edkimbal

ISP's seem to be particularly vague when it comes to telling you how long it takes to transfer your broadband.

Ive have just moved to a new house and my broadband is transferring from another number to my new number.

Any have experience of how long this usually takes. Im with Tiscali btw....

retired_selvinel

Figure takes as long as it takes BT Wholesale to provision the new line.

train2gain

Just moved myself. I'm, with Orange and its taken them 6 long weeks to finally do transfer it. But they are useless.

Any normall company should take about 2 weeks from when your new phone line is activated.

marynot

with tiscali? Christmas

retired_jshendel

If the line in your new house is already activated for Broadband, then there shouldnt be any delay in theory. But never works out like that. Normally a few weeks

retired_macca1875

I moved into a new house fairly recently, my BT phone line was installed on 11th July and my Tiscali broadband was activated on 20th July.

Geoff

tiscali & pipex are same now yes?

i moved account but elected to keep same phone number.

that caused no end of bother and actually took 3 weeks for my account to be re-activated..

i am still (9 months later) waiting for my webspace to be correctly aligned to be new account and alias details.

retired_jshendel

They're the same but still using Pipex servers etc

Geoff

wonder who will be doing the actual work then - the pipex people are awful as far as i'm concerned and don't deserve their current high standings as being customer focussed.

retired_jshendel

Seems for the time being everything will be as normal, but eventually (up to 12 months) Tiscali will move people onto their LLU where possible