retired_janesha

I left Aus in october last year ,Notifying optus of my decision to leave i asked them to cancel my phone line.I havent had access to my aus bank account till now whereby i noticed around about $2000 missing.
Further searching revealed 11 DD by optus (each 1 around the $200 mark).I rang optus who said they were unaware of the cancellation and that someone was using the line regardless and i was paying the bill.
Now 4 weeks later they have just taken another $220 without refunding me or cancelling the DD.

Sorry for the rant but has anyone been in this situation before and if so how was it dealt with?

Also How can i deal with it form Ireland?

retired_jabda

Where are you living in Ireland?

retired_janesha

Dublin

retired_janesha

Am irish btw.

Lived in aus for 4 years.
Hopefully going back after Xmas.
:thup: for Dublin

retired_jabda

Some reason thought you were an Australian living in Ireland.

Which is better, Dublin (where in the Dublin?), or the random Australian sheep station you lived in?

retired_janesha

Lived in Melbourne for 3 and a half then a shitty little sheep station called Bowen for 6 months.

Rared in Coolock in Dublin (Northside)

Melbourne Rocks!!

retired_jabda

Where else would Coolock be? UCI there was my closest cinema for many years :***)

retired_janesha

Yeah i meant Northside as in the shopping centre!

retired_jabda

Unlucky

retired_nela

I do know of one person who thought they'd cancelled their mobile phone deal, only to be told (after noticing a few direct debits from their accounts subsequent to that) that they needed to use specific wording to cancel!

Perhaps you should try ringing your old number to see who is using it?