dmckay

I purchased a PS3 from Blockbuster on the 18th October and it no longer reads any disks.

I want to take it back for a replacement/refund but i'm not sure i can find the receipt. I have phoned Blockbuster and they said they can not do anything unless i provide the receipt. I've been reading up about my rights on the net and it says that i do not have to provide a reciept, a bank statement would be sufficient as proof of purchase.

Is this correct and can anyone give me any advice on what my best course of action would be on returning it

Bouncerboy13

Bank statement will be fine

magick beatty

what bb13 said, i returned a faulty ipod to woolies using a bank statement as i'd lost the recept

dmckay

Excellent news so the guy on the phone was telling me false information

sean_oc16

Might be a good idea to printout a copy of where it says it on the internet then they can't make a fuss about it.

Colorado

Good luck mate!

tony_cfc

people usually just fob you off on the phone, if you go into the shop with your statement then i sure you will get a replacement/refund

dudester

Sony usually provide a replacement next day if you contact them.

LCFCtillidie

What dudester said, Ringing sony is your best bet.

Alex360

Poor sistem. 3