Quote:
Originally posted by Dying Dougs:
<BLOCKQUOTE>Originally posted by Pickles:
My boss dropped a PC with their "Tech Guys" and it took them 10 days to fix something that only needed some software reinstalling in the end. Cost £70.
Another PC went yesterday, so my boss went down there and just asked one of their guys to come to our office after he finished work to have a look. He did, fixed the problem in an hour and earned himself £40.
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do the tech guys there actually have a pretty good knowledge of pc problems, or are they just folk with an average computer knowledge?
sounds to me that, going by what you said, that they're encouraged to make it look like the job is a big one and drag it on to make it look like your spending £70 for a big job. </BLOCKQUOTE>
the guy that came to our office seemed pretty clued up and knew what he was talking about, so i think they just faff about at PC world to justify us paying through our arseholes!!