THEKIDD

yesterday it was working good but today i tried to open an image and this came up

and when i press ok this came up

then when i press ok the program just closed this now happens every time i run the program and i try to reinstall it but it does not work at all

what can i do i reinstall it like 5 times but it still doing the same thing

thanks for your help 8))

retired_Craig

some more info might help us to figure out what you need to do.

Example:

1. What version of Photoshop are you using?
2. If running PS CS -- did you activate?
3. If running PS 7 or lower, did you check Adobe.com to try and fix this? \:]

THEKIDD

it says the version on the title (Photoshop CS) and it is activated
and i have not tried the website anything else i should tell

ladyfinger007

have you installed new hardware/software recently?
Did you apply some windows hotfixes? can you roll back XP to an earlier recovery point to see if it would work?

THEKIDD

i have not installed new hardware/software
the last hotfixes i installed was on the 15 of december
and i just did that windows recover and it said it could not do it to that date

retired_Craig

Sorry, I didn't read the title very close. ;\

I think Pierre meant a roll-back to ANY previous state. Just do go past the date you installed and activated CS, if you do, then you will have to re-install and re-activate it (I think?).

Here's something, are you trying to open the program while having a bunch of other programs running at the same time? This could also create problems for you. Having too many programs running at the same time can cause problems by using too much of your resources needed to run another program on top of the ones already running!

One last thing -- did you do a FULL reboot of your computer AFTER you installed it? This could be another reason it's not working for you!

THEKIDD

the date i installed and activated CS was a long time ago so im not going to do that
and i re-install and re-activate like 5 time and it still giving me this error
i dont know what to do

The Coach

Personally I would uninstall Photoshop, rename the directory if it's still there after uninstall, remove Photoshop leftover entries in the registry (make backup of registry first!) and /Program Files/Common files, do a scan disk, reboot and install Photoshop. If everything would work I would copy back the old plugin folder that is in the (old) renamed Photoshop directory. If the problem returns, then it's a plugin problem.

If you're technical like me, then you might consider to download the free http://www.dependencywalker.com/ to see if DLL's are missing or any other errors (file/open and select photoshop.exe).
The event log might also give some answers.

And then there are dozens of other things you might try of course.

Question: what kind of operating system do you use?

THEKIDD

this is http://img91.exs.cx/img91/9190/untitled9ag.pngwat that program gave me ill try the other thing u said later

is because is missing something thats wat i know but i have not deleted anything

THEKIDD

it diid not work i re install it but nothing i did what u said to do but the error still comes up .im running windows XP homes